AML Officer
As a regulated business, ensuring robust Anti-Money Laundering (AML) compliance is essential to protecting your operations and reputation.
Sound expertise, experience in case handling as well as a coherent strategic and operational approach are crucial, in order to mitigate risks and also ensure that one’s business will not be utilised for the illicit purposes of third party-wrongdoers. Our experienced consultants provide tailored solutions to help you meet the stringent requirements of AML regulations.
Data Protection Officer
Clients can outsource the Data Protection Officer (DPO) role to us, ensuring expert guidance and compliance with data protection regulations. Our experienced professionals act as an independent DPO, providing strategic advice, risk assessments, and ongoing regulatory support. We also help establish and maintain a tailored Data Protection Management System to safeguard your business.
Player Protection Officer
Our managed Player Protection Officer service provides comprehensive safeguarding solutions, ensuring responsible gaming through expert oversight, 24/7 monitoring, dedicated support, and regular system optimizations.
Our team continuously monitors behavior patterns to identify and intervene in potential gambling addiction risks early. We also provide ongoing updates and training for your staff on the latest player protection protocols, ensuring alignment with industry standards.
We handle every aspect of prevention and support, so you can focus on delivering exceptional experiences.
Fraud and Payment
Our managed services in the area of fraud prevention and payment management offer a comprehensive solution to protect your payment transactions from potential fraud attempts.
Our goal is to minimize risks, build trust with your customers, and ensure that your transactions meet the highest security standards. As your trusted partner in payment and fraud protection, we take responsibility for safeguarding your sensitive financial data.
Risk Management
By outsourcing risk management to Chevron Group, businesses gain access to a team of experienced professionals who continuously monitor, evaluate, and mitigate risks according to industry standards and regulatory requirements.
Our outsourcing service provides a fully customized risk management framework that aligns with the specific needs of the organization. This includes identifying potential risks, conducting regular risk assessments, and implementing preventive measures to minimize threats.
Internal Auditor
By choosing our managed Internal Auditor service, businesses benefit from the professional expertise without the need to maintain full-time, in-house staff.
Our experienced auditors ensure that all auditing processes meet the highest standards, are fully aligned with regulatory requirements and are tailored to the specific needs of your organization.
Compliance Organization
Chevron Group provides expert consulting in risk management, helping businesses identify, assess and mitigate potential risks while capitalizing on opportunities.
Our team of professionals works closely with companies to develop customized risk management strategies that align with their specific needs and industry standards. By proactively addressing risks, Chevron Group helps organizations build resilience, ensuring long-term stability and success.
Customer Service
With a structured approach, we efficiently manage customer interactions across multiple channels—email, social media, and live chat—ensuring every question is handled with care and expertise. Our support system consists of 1st Line Support, which handles general inquiries and routine matters, and 2nd Line Support, which provides more detailed issue resolution when additional assistance is needed.
Our goal is not just to meet customer expectations but to go beyond them. By responding quickly, solving problems fully and offering clear advice, we build trust and encourage loyalty, making each interaction a boost for your brand.
Transaction Monitoring
In the gambling industry, transaction monitoring is essential for both smooth operations and meeting regulatory requirements. Our managed services provide comprehensive oversight of your clients’ financial transactions in gaming, enabling you to focus on your core business. Furthermore, it is essential that all operators are up to date with any jurisdictional changes and/or updates when it comes to compliance and this is also part of our service, as we tailor everything to the client’s needs and requirements.
